Pairing can take up to one minute. Please be patient, and make sure to stay on the pairing screen while the connection is being established.
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Is your iGrill 3 ready to connect? If your iGrill 3 is already connected to another phone or tablet, it won’t be visible in the pairing screen. Make sure to disconnect your iGrill 3 from any other devices by heading to Device Settings in the app and selecting “Disconnect,” then turn your iGrill 3 off and on again to connect.
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Are the batteries charged? A low battery may cause connectivity issues. If needed, replace the AA batteries and attempt to reconnect. Once connected, check your battery status in the Device Settings in the app.
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Have you tried resetting the iGrill 3? Press and hold the power button for 15 seconds, and then “Unpair” or “Forget this Device” from Bluetooth® settings on your smart device.
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Have you tried restarting the app? The app may sometimes have trouble finding your iGrill 3, so restarting the app can help.
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Reset didn’t help? Try restarting your smart device, then open the Weber iGrill app and reconnect.