Kitchen Thermometer Returns:
The Kitchen Thermometer has been discontinued and can no longer be purchased from Weber.com or returned. If the Kitchen Thermometer was purchased through another retailer, the product must be returned to the point of purchase within the corresponding return window.
iGrill probes purchased separately that have been used cannot be returned or refunded due to sanitary reasons.
Kitchen Thermometer Warranty:
The Kitchen Thermometer, including the Meat probes, is warrantied for one year. Cosmetic damage and exposure to direct flame or liquid are not covered under the Weber warranty.
Do not allow the wiring of the probes to be exposed to open flame or direct heat. Doing so may damage the probes resulting in inaccurate readings. We recommend suspending the wiring through an opening in your smoker or grill, such as the rotisserie slot.
To clean the iGrill Pro Meat Probes, wipe them down with either a damp towel or a sanitary wipe. Do not submerge the probes in water or liquid of any kind. This may result in moisture entering the crimp and wiring of the probe which will cause damage and inaccurate readings to occur.
If you have any questions regarding our warranty, please contact your local support team.