Is your iGrill 2 powered on? In order to pair, your iGrill 2 must be powered on. When your iGrill 2 is powered on, the indicator lights will illuminate. To turn your iGrill 2 on, press and hold the center button for several seconds until the screen displays “ON.”
Have you enabled Bluetooth on your phone? In order to connect, Bluetooth must be enabled on your phone. Please reference your phone’s settings to determine if Bluetooth is enabled.